Shaikh Ahmed
Statistician | Data Analyst | Designer | Tech Enthusiast
Shaikh Ahmed
an undergrade BSc (Hons) Statistics student with a strong foundation in data analytics, business operation, research, management and software technology. His experience as a Virtual Executive at Doin Tech provided him with valuable experience in the FinTech industry, where he supported a large global customer base, resolved technical issues and analyzed customer data to improve satisfaction and retention. His leadership extends to his role as President of the GTC Analytics Club, where he leads teams, organizes impactful events and fosters collaborations with leading organizations. Beyond data, Shaikh is a passionate and professional brand designer, creating graphics, editing videos and collaborating with top YouTubers to build their brands through strong design. His diverse skillset enables him to translate data into actionable insights and visual stories.. Shaikh is driven by a desire to make a meaningful contribution and is constantly seeking opportunities to learn and grow.
Work Experiences
Former Virtual Executive at Doin Tech
Part-time | Remote Work | Technical Support | FinTech (Forex Trading) | (Feb 2024 - Dec 2025)
- Handled 600+ global customers monthly via email/chat, resolving 140+ technical issues and delivering 5+ remote support sessions weekly for 2 FinTech products across 6 platforms, ensuring timely assistance.
- Analyzed customer data and feedback to boost satisfaction, loyalty, and retention, while collaborating with product, marketing, and sales teams to maintain a seamless client experience.
- Monitored fintech and forex trading trends, applying industry insights to enhance client experience and streamline support processes.
- Stay updated with the latest trends, innovations, and best practices in the fintech and forex market domains, and incorporate them into the client experience strategy..
Former Talent Ambassador at 10 Minute School
Part-time | Marketing | Communication | EdTech | (Apr 2018 - Mar 2019)
- Engaged with consumers and students via Meta (Facebook), addressing inquiries and promoting services.
- Partnered with the Marketing Team to refine content strategies, boosting customer engagement.
- Supported consumer base growth by promoting services to school and college clubs, driving company expansion..
Skills
Microsoft Excel
Proficient in utilizing Excel for data analysis, manipulation, and reporting. Able to leverage formulas, functions, and formatting tools to extract insights and present data effectively.
Python
Skilled in Python programming, capable of developing efficient and readable code for automation, data analysis, and problem-solving. Comfortable with utilizing libraries and frameworks to streamline development tasks.
Power BI
Experienced in creating interactive dashboards and visualizations using Power BI. Adept at connecting to various data sources, transforming data, and presenting key performance indicators (KPIs) for informed decision-making.
PowerPoint
Capable of creating compelling and visually engaging presentations using PowerPoint. Proficient in utilizing design tools and animation to effectively convey information and captivate audiences.
R Programming
Knowledgeable in R programming for statistical computing and data analysis. Able to perform data manipulation, visualization, and modeling tasks to extract meaningful insights from data.
Adobe Photoshop
Skilled in using Photoshop for image editing, manipulation, and design. Proficient in utilizing tools and techniques to enhance images, create graphics, and produce visually appealing content.
Education
Bachelor of Science - BSc (Hons) in Statistics
Government Titumir College, University of Dhaka.
- President & Former Event Managment Secretary - Analytics Club.
- Participated on FGD workshop on Smart campus ogranized by A2i.
- Courses: Probability Distribution, Estimation, Hypothesis Testing, Operational Research, Industrial Statistics, Regression Analysis, Multivariate Analysis, Time Series Analysis, Design & Analysis, Econometrics, Research Methodology, Categorical Data Analysis etc.
Higher Secondary Certificate (HSC) - Science
Government Mohammadpur Model College, Dhaka
- Won 3 contest on 2 IT/Science Fest on behalf of my college.
- Participated as student team lead at ICT-Integrated Pilot Classroom Project. (Bangladesh X South Korea)
Secondary School Certificate (SSC) - Science
Government Mohammadpur Model School, Dhaka.
- Participated IT Olympiad and Science Fest.
Extra Curricular Activities
President
Govt. Titumir College Analytics Club
It's my honor to lead a team that combines data analysis with strategic thinking. We'll be pushing the boundaries of what's possible and setting high standards for university club achievement. Look forward to seeing our innovative events & projects!
Event Managment Secreatary
Govt. Titumir College Analytics Club
As Event Management Secretary, I led key initiatives for the Analytics Club, including logo design, securing a BOHUBRIHI partnership for free courses, creating data dashboards for member insights, leading recruitment campaigns, and organizing career sessions with industry professionals.
2nd Runners Up
PowerPoint Presentation
I became the first runners up in Live website create & second runnersup in PowerPoint Presentation contest of DRMC International Tech Carnival 2019.
My latest content
Data Science Portfolio
Data Analysis & Reporting - Python
Data Cleaning | Analysis | Vizualization | Automation | Statistics
Sales data was cleaned, analyzed, and visualized. Automated reports, including key metrics, were generated and emailed, highlighting top performers, revenue growth, and customer retention.
Financial Analysis dashboard - Excel
Functions | Pivot Table | Data Management | Formating | Data Validation
Developed an Excel dashboard to analyze personal finances, providing insights into income, expenses, savings and net worth, enabling better financial management.
Gmail Automation BOT - Python
Gmail API | Excel/CSV/Sheet | yagmail
I've developed a Python script that automates personalized email sending via GMAIL. It works directly from CSV/EXCEL files and includes attachments.
Web Scraping - Python
I have scrapped data from multiple webpages with Python - Scrapy framework. It's fast way to collect data from webpages that can be used to for market research or analytics.
Graphics Design Automation - Excel & Photoshop
Automated Photoshop thumbnail creation using a base design and data from a spreadsheet, significantly improving efficiency and ensuring consistency across a YouTube playlist.
Certificate Verification System - Excel
Developed an Excel-based system to efficiently verify certificates, streamlining the validation process and ensuring accuracy.
Recommendations
" Shaikh was an outstanding member of my team, impressing not only with his work but also with his positive attitude toward his seniors and the Lead. As a Virtual Executive in the Client Experience team, he performed exceptionally well, consistently demonstrating reliability and dedication. He was always available when his team needed him, showcasing both teamwork and a strong willingness to learn. "
" Shaikh possesses strong research and reporting skills. He provided invaluable support on one of my research projects, expertly analyzing data and creating a compelling PowerPoint presentation. His data-driven approach to reporting proved highly effective. Shaikh is dedicated, reliable and a pleasure to work with. His ability to synthesize complex information into actionable insights is particularly noteworthy. He's a valuable asset to any team. "
" Shaikh's expertise is remarkably diverse, spanning data analytics and brand design. Moreover, I have known him for more than four years. As well as during my graduation, he was my junior. I saw how productive he was and was always surprised by his work availability in multitasking. This multitasking ability makes him one of the most potential and suitable candidates for future participation in any high-level job or task among his competitors. As a senior, I sometimes guided him on research projects for our department; his advanced Excel skills were indispensable. He is a go-to resource for complex Excel solutions. He's a reliable, insightful, and highly skilled professional, adept at analytical problem-solving."
